Tsars Casino Terms & Conditions

These Terms & Conditions set out the rules that apply when you access or use the Tsars Casino website, create an account, make transactions or participate in available games and promotions. Please read them carefully before using the service. By accessing the website or registering an account, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular products, games or offers.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and Tsars Casino in relation to your use of the website and any related services made available through it. They apply to website visitors, registered account holders and anyone who otherwise accesses or uses the service. Additional terms may apply to specific games, promotions, competitions, payment methods or other features. Where additional terms apply, they will be presented to you before or during the relevant activity and should be read together with these Terms & Conditions.

In this review

You must be legally permitted to gamble online in the place where you are located. You are responsible for checking the laws and restrictions that apply to you before opening an account or placing a bet. Access to the website may not be available in every location, and Tsars Casino may restrict or refuse access where required by law, regulation, licence conditions or internal policies. Using a virtual private network, proxy, false location information or another method to bypass geographical controls is not permitted.

You must meet the minimum legal gambling age that applies in your location. You must not use the website if you are under that age, if gambling is prohibited where you are located, or if you have asked to be excluded from the service. Tsars Casino may require reasonable evidence of age, identity, location or eligibility before allowing access to some or all account features.

You must provide information that is accurate, current and complete.
You must use the website only for lawful purposes and in accordance with these terms.
You must not create or use an account for another person.
You must not allow another person to access, control or use your account.
You must not use the service to support fraud, money laundering, unlawful activity or any other prohibited conduct.
You must not interfere with the security, operation or availability of the website.

2. Accounts, identity checks and security

You may need to register a personal account to use particular services. Only one account per person may be permitted unless Tsars Casino expressly approves otherwise. Accounts must be opened in your own name, and information supplied during registration must belong to you. You must promptly update your details if they change so that account records remain accurate.

Tsars Casino may carry out identity, age, address, payment and source-of-funds checks. These checks can take place when you register, before a transaction, when you request a withdrawal, during account reviews or at any other time considered necessary. You may be asked to provide documents or information. If requested information is not supplied, is incomplete, cannot be verified or raises concerns, access to the account or certain transactions may be delayed, restricted or refused.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where that activity results from a confirmed security failure for which you are not responsible. Do not share your password or use the account on behalf of another person. You should notify Tsars Casino through the support channels made available on the website as soon as you become aware of suspected unauthorised access, inaccurate account information or another security concern.

An account is personal and is not an asset that may be sold, transferred, assigned or inherited unless this is required by law and accepted by Tsars Casino. You may close your account by following the account or support process available on the website. Closing an account does not remove obligations that arose before closure, including obligations relating to verification, disputed transactions, prohibited activity or compliance reviews.

3. Deposits, withdrawals and account balances

Available payment methods, processing requirements and transaction conditions are shown on the website or at the relevant point of use. You may only use a payment method that is registered in your own name or that you are authorised to use. Tsars Casino may reject, reverse or review a transaction where the payment method cannot be verified, appears to belong to another person, is used unlawfully or presents a compliance or security concern.

Before requesting a withdrawal, you may need to complete identity and payment checks and satisfy any applicable play-through, verification or transaction requirements clearly disclosed for the relevant deposit or offer. Withdrawals may be returned to the original payment method where possible, or processed using another approved method. The availability and timing of a payment method may depend on the provider, banking system, verification status and other factors outside Tsars Casino’s control.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Payment providers may apply their own fees, conditions, currency conversion rates or processing rules. Tsars Casino is not responsible for charges imposed by your bank, card issuer, wallet provider or another payment service. Any displayed balance is an account record and may be corrected where there has been an obvious error, technical issue, duplicate credit or other mistake.

You must not deposit funds for the purpose of transferring money to another person or using the website as a payment facility. Funds may be held, returned or withheld where required to meet legal, regulatory, fraud prevention, anti-money laundering or responsible gambling obligations. If an account has been credited in error, you agree to notify Tsars Casino and authorise correction of the balance.

Game results and technical issues

Games must be used in accordance with the instructions and rules displayed for them. A bet or game action is generally treated as accepted when recorded by the relevant system. If a technical failure, communication problem, software error or other system issue affects a game or transaction, Tsars Casino may void or correct the affected activity where permitted and may take reasonable steps to restore the position that would have applied without the error. You should not continue using a feature if you believe it is malfunctioning.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. Those terms can include eligibility criteria, claim requirements, expiry periods, contribution rules, game restrictions, maximum values, withdrawal conditions and other limitations. The specific offer terms shown when an offer is presented will apply to that offer. If there is an inconsistency between these general terms and a specific promotion’s terms, the specific terms will apply to the extent of that inconsistency.

Offers are intended for genuine recreational use and may be limited to one person, household, account, device, payment method or other qualifying group. Tsars Casino may withdraw, amend or refuse a promotion where there is suspected abuse, collusion, multiple-account activity, misleading conduct, technical error or a breach of the applicable terms. Any decision will be made in accordance with applicable requirements and the relevant promotion rules.

Gambling involves risk and should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or other substances. Never chase losses, borrow money to gamble or treat gambling as a solution to financial problems.

Use any available deposit, spending, loss, session or other account controls that suit your circumstances.
Consider a temporary break or self-exclusion if gambling is becoming difficult to control.
Do not ask another person to gamble for you or use another person’s account.
Seek independent financial, health or gambling support if gambling is affecting your wellbeing, relationships or finances.
Contact Tsars Casino through the support options displayed on the website if you need help using available safer gambling tools.

Responsible gambling tools may not prevent every form of gambling-related harm, and you remain responsible for your decisions. If you have self-excluded or requested an account restriction, you must not attempt to bypass it by opening another account or using another person’s details.

5. Suspension, privacy and legal information

Tsars Casino may suspend, restrict, close or refuse to open an account where it has reasonable grounds to do so. Reasons may include a breach of these terms, inaccurate information, failed verification, suspected fraud or money laundering, payment concerns, responsible gambling considerations, technical misuse, unlawful activity or a requirement from an authority or other applicable obligation. Where appropriate, you may be told the reason for a restriction, although information may be withheld where disclosure could compromise security, an investigation or a legal obligation.

If an account is closed or restricted, unsettled activity may be reviewed and transactions may be cancelled, delayed or processed in accordance with applicable requirements. Any remaining balance will be handled after relevant checks are completed, subject to lawful deductions, disputed amounts and any rights or obligations arising from prohibited activity. You should not attempt to create a new account after closure unless Tsars Casino has confirmed that you may do so.

Personal information is handled in accordance with the Tsars Casino Privacy Policy. Information may be collected, used, stored and shared where reasonably necessary to provide the service, verify identity, process transactions, prevent fraud, meet legal and regulatory obligations, manage responsible gambling risks, resolve disputes and protect the website and its users. The Privacy Policy explains further how information is managed and what rights may be available to you.

The website and its content are provided subject to applicable law and may occasionally be unavailable because of maintenance, upgrades, telecommunications issues, third-party services or circumstances outside reasonable control. To the extent permitted by law, Tsars Casino is not responsible for loss caused by your misuse of the website, unauthorised access resulting from your failure to protect account details, interruptions outside its reasonable control or reliance on information that is no longer current.

Nothing in these terms is intended to exclude, restrict or modify a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or another applicable law. If a provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply.

These Terms & Conditions may be updated from time to time to reflect changes to the service, legal requirements, security practices or operational arrangements. The current version will be made available on the website, with the effective date or other notice where appropriate. Your continued use of the service after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the website and follow the available account closure process.

If you have a question, complaint or concern about these terms, use the support or complaints process made available through the Tsars Casino website. Please provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. These terms should be read with the Privacy Policy, responsible gambling information and any specific rules displayed for the service or activity you choose to use.